The maximum waiting time is 10 minutes from the hotel and 30 minutes from the airport. If you have difficulties at the airport that delay your departure, let us know at WhatsApp 849 657 8901 and we will try to reschedule your transfer.
Airport or port reception with your name accompanied by our logo, accompaniment to the vehicle and transfer in comfortable vehicles with air conditioning and wifi.
The pick-up time for your return from the airport can be consulted by writing to our WhatsApp 849 657 8901 or accessing the link that appears on our Instagram (@domexdmc), where we publish the schedule of all flights by hotel.
Cancellations must be made 24 hours in advance. You can do so by contacting us through our WhatsApp 849 657 8901 or email info@domexdmc.com.
You can book your transfer with a minimum of 18 hours in advance.
If the transfer is shared, DOMEX will notify you of the new pickup schedule. If the transfer is private, you can request a delay of the transfer by contacting our WhatsApp
849 657 8901 based on the delay time of your flight.
The arrival schedules of the flights are monitored by DOMEX staff to ensure that we will be waiting for you, even if your flight is delayed.
Cancellations must be made with 24 or 48 hours' notice, depending on the program. You can do this by contacting us through our WhatsApp 849 399 8901.
In case of any unexpected issues or problems during your transfer or tour, it is recommended to contact us immediately at our email customerservices@domexdmc.com
Where can I request a quotation?
If you need a service or tour that is not on our website, contact us at info@domexdmc.com and we will create a personalized product that meets your expectations.
I have lost something, where can I claim it?
If you have lost or left an item, suitcase, or document during your transfer, we suggest you report it immediately to our WhatsApp 849 657 8901 or email info@domexdmc.com.
If you need a service or tour that is not on our website, contact us at info@domexdmc.com and we will create a personalized product that meets your expectations.
Cancellations must be made 24 hours in advance. You can make them by contacting us through WhatsApp 849 657 8901 or email info@domexdmc.com.
You can book your transfer with a minimum of 18 hours in advance.
The maximum waiting time is 30 minutes from the hotel and 1 hour from the airport. If you have difficulties at the airport that delay your departure, let us know at WhatsApp 849 657 8901 and we will try to reschedule your transfer.
Reception at the airport or port with your name accompanied by our logo, accompaniment to the vehicle and transfer in comfortable vehicles with air conditioning, wifi, a bottle of water per person and baby seats (upon request).
If you would like to add drinks, food, or extra items, you can add them before finalizing your reservation.
Yes, as long as it does not exceed the contracted capacity and everyone goes to the same hotel.
Yes, it is possible. As long as it travels in its cage. It is important to be aware of the entrance or acceptance of your pet at the hotel or apartment where you will stay.
Yes, we have a maximum of 2 seats per service.
In case of any unexpected events regarding your departure for a tour, it is advisable to immediately contact us and explain what happened, so that we can proceed with a solution. WhatsApp 849 399 8901
If you have lost or left an item, suitcase, or document during your transfer, we suggest you report it immediately to our WhatsApp 849 657 8901 or email info@domexdmc.com.
